Terms & Conditions

Introduction

These Terms & Conditions govern your use of the Justjan website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.


Use of the Website

You agree to use this website for lawful purposes only and in a manner that does not infringe the rights of others or restrict the use and enjoyment of the website.

We reserve the right to restrict or terminate access to the website if misuse is detected.


Product Information

We make every effort to display accurate product descriptions, images, and pricing.

However:

  • Product images are for illustrative purposes and may vary slightly from the actual product.

  • Descriptions are provided for general guidance and do not constitute professional or medical advice.

We reserve the right to update product information without prior notice.


Pricing and Availability

All prices are displayed in South African Rand (ZAR) and include VAT where applicable.

We reserve the right to:

  • Correct pricing errors

  • Change prices without notice

  • Limit quantities

  • Discontinue products at any time

Placing an order does not guarantee availability. If a product is unavailable after an order is placed, we will contact you to arrange a refund or alternative.


Orders and Payment

Orders are only confirmed once payment has been successfully processed.

We reserve the right to:

  • Cancel or refuse an order if payment is not authorised

  • Cancel orders suspected of fraud or misuse

Payment processing is handled by secure third-party payment providers. Justjan does not store payment card details.


Shipping and Delivery

Delivery times provided are estimates and may vary depending on location and courier services.

Justjan is not responsible for delays caused by factors outside our control, including courier delays, incorrect delivery details, or force majeure events.

Please refer to our Shipping & Returns page for detailed delivery and returns information.


Returns and Refunds

Returns and refunds are handled in accordance with our Shipping & Returns policy.

Due to the nature of personal care products, certain items may not be eligible for return once opened or used.


Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Justjan or its content suppliers and may not be reproduced, distributed, or used without prior written permission.


Limitation of Liability

To the fullest extent permitted by law:

  • Justjan shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.

  • Our liability is limited to the value of the product purchased.

Nothing in these terms limits any rights you may have under applicable consumer protection laws.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

Accessing third-party sites is at your own risk.


Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and handle personal information.


Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be effective once published on this page.

Continued use of the website constitutes acceptance of the updated terms.


Governing Law

These Terms & Conditions are governed by the laws of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.


Contact

If you have any questions regarding these Terms & Conditions, please contact us via the contact details provided on our website.